Whatever starts from its centre, grows – do you provide the right conditions for your culture to thrive?
By the time you are reading this, Consumer Duty for new and existing products and…
Yearly Archives: 2023
Keeping the faith
After having a former English teacher as my Line Manager many years ago, I developed…
Organised or disorganised?
Don’t we all love those of our colleagues who constantly find themselves in a position…
Navigating the Complexity of Pension Advice: FCA thematic Review of retirement income advice
The UK’s retirement landscape has transformed since 2015. More individuals are embracing various drawdown options…
Bank of England raise ‘credit risk’ concerns
David Bailey, BoE Executive Director for UK Deposit Takers Supervision and responsible for the supervision…
AI in Financial Services – educate and evaluate rather than fear and forbid
We’re witnessing history The release of ChatGPT has brought a technological tectonic shift, bringing AI…
Tips to Present Hybrid’ly
How to successfully run a live On-Site Workshop when you have several people joining you…
UK workplace pensions set for more consolidation
After a quiet few months, I foresee the rate of consolidation of DC master trusts…
Consumer Duty: Managing foreseeable harm in the advice process
In my last article (December’s edition), I talked about the fact that once Consumer Duty…
Culture clash – Consumer Duty: is it only skin deep?
Will the regulator fail to achieve its fundamental objective of changing the culture of UK…