Consumer Duty: Managing foreseeable harm in the advice process
In my last article (December’s edition), I talked about the fact that once Consumer Duty…
In my last article (December’s edition), I talked about the fact that once Consumer Duty…
Will the regulator fail to achieve its fundamental objective of changing the culture of UK…
In an open consultation published on 30 January 2023, the DWP, FCA and TPR invited…
The law of unintended consequences is looming its ugly head again. When the Chief Executive…
Consumer Duty is driving positive change across Financial services; but with that comes challenge. Chief…
Like many consultants, I am of a certain age. I started my banking career just…
There is no shortage of data in financial services. Yet there may be a shortage…
The DWP’s consultation on measures for a new value for money framework, which closed on…
It is safe to say that with all the inevitable backlash of Covid and the…
I attended the first London delivery of the Financial Conduct Authority (FCA) Live & Local…