React, adapt and succeed


With a country-wide lockdown in place, and businesses focused on adapting to new ways of working, you may be forgiven for thinking that training would be the last thing on people’s minds. However, as a Main Provider on the Register of Apprenticeship Training Providers (RoATP), what we have been seeing very much proves that this has not been the case. For us, the last few months has brought a new level of focus as we continue to engage with employers who see the ongoing importance of developing skills within their workforce. Since lockdown, we have all been dealing with challenges…

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The Credit Services Association (CSA) is the only National Association in the UK for organisations active in the debt collection and purchase industry. The Association, which has a history dating back to 1906, has 300 member companies which represent 90% of the industry, and employ 11,000 people. At any one time its members hold up to £60 billion for collection, returning nearly £3 billion in collections to the UK economy per annum. As the voice of the collections industry, our vision is to build confidence in debt collection by making the entire process clear, easy to understand and less stressful for all those involved. Further information on the CSA can be found at:

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