Date/Time
Date(s) - 23/06/2017
9:00 am - 1:00 pm
Location
CII Venue TBC
Categories
When & Where
23 June 2017 London
8 December 2017 London
Who should attend?
Senior managers, training and competence officers, compliance officers and those working in HR..
What are the outcomes of attending?
Programme
- A review of the regulatory requirements and expectations of competency
- Delegates will discuss a general insurance competency framework example used to assess competence within sales and other processes
- Link together a competency framework with other business processes, e.g. job description, HR requirements, on the job training as well as the skills and technical knowledge required, and personal development and growth
- Discuss what standards are expected and what ‘good’ looks like
- Review difficulties within certain areas of business
- Examine different styles of management – positive and negative
- Understand and explore the competency framework requirements within delegates’ own business areas and determine good and bad practice
- Investigate simple processes to enable competency frameworks to be established and managed.
Learning outcomes
By the end of the course you will be able to:
- Outline key areas of improvement within your own business
- Formulate an appropriate competency framework
- Identify the standards that may be appropriate within delegates’ own businesses.
Who is running the workshop?
CII
What have previous delegates said about this workshop?
How much does it cost?
£150 members
£170 non-members
How do I book?
For bookings, enquiries and updates visit www.cii.co.uk/f2f or call customer service 0208 989 8464
To discuss technical, in-house and bespoke courses contact Face-to-Face Training on 0207 391 1133 or email face-to-facetraining@cii.co.uk
