Training and Competence excellence – what does it take?
The Financial Conduct Authority (FCA) recently published its best practice guidance for the treatment of…
Author Lynne Hargreaves
Lynne Hargreaves
Lynne Hargreaves is Director at Clearstep Consulting. Clearstep specialises in the interpretation of FCA regulations and the impacts on people. This includes the design and development of T&C frameworks, competence training and assessment and consultancy support for the Certification Regime and Code of Conduct.
IDD – are you ready?
Are you well-positioned or are you crossing your fingers hoping that the Economic and Monetary…
IDD – what’s it all about?
The Insurance Distribution Directive (not to be confused with the Initial Disclosure Document!) will replace…
Ensuring T&C is built-in, not bolted on to your business
Since 2013 and the introduction of the FCA there has clearly been a greater emphasis…
Getting ready for the “people” phase of the European Mortgage Credit Directive.
During 2015/16 the focus of mortgage firms has been firmly fixed on those aspects of…