2026 and beyond: Why T&C leaders are key to defining the future of UK financial services
In 2026, the role of Training & Competence (T&C) managers in UK financial services isn’t…
Yearly Archives: 2026
Learnings from 2025
Did you know that we forget a huge amount of what we learn, and even…
Professional exams: Why staff development is a strategic imperative for regulated firms
Introduction In the financial services sector, professional exams are more than a personal milestone. They…
Forging a sustainable future: The PRA and FCA’s blueprint for UK mutuals
The UK’s financial mutuals – building societies, credit unions, and mutual insurers – stand as…
Speaking professionally to professional associations:How to make letters after your name translate into an enhanced profile
That’s quite a collection of letters after my name, and I hope reflects my enthusiasm…
When the unexpected happens: Who keeps your business moving?
The Operational Case for Business Continuity and the Power of a Business Operations Executor™ At…
Building a future-ready workforce: Insights from recent roundtables
Over the past few weeks, I joined senior leaders from across the UK Finance membership…
A new year, a new approach to Training and Competence?
Following the FCA’s announcement in December 2026 of the removal of minimum annual CPD requirement,…
Turning the tide on financial misinformation
Financial misinformation is no longer a fringe annoyance; it is a mainstream risk that increasingly…
Five crucial improvement areas for Consumer Duty compliance in Banking and Insurance
Financial pressure, complex claims and rising customer expectations are reshaping how banks and insurers operate.…