SMCR in Practice – Not as easy as it looks!
A lot has been spoken, and for that matter written, about the new Senior Management…
A lot has been spoken, and for that matter written, about the new Senior Management…
The FCA is keen to ensure that advisers are qualified to enable them to give…
We here at Skills Exchange Towers have spent 50% of this year delivering Customer Service…
I had an interesting conversation the other day about removing the standardised assessment categories at…
This year in March, what has become known as the Senior Manager and Certification Regime…
If you are anything like me, you’ll have been glued to the television 24/7 this…
Apart from completing the Observation Form, there are a number of other aspects which although…