226 articles

    People Development

    Browse all articles across people aspects of regulation and people development within UK financial services

    The new normal isn’t normal
    People Development

    The new normal isn’t normal

    Can we stop talking about “getting back to normal”? There isn’t a “new normal” (which is an oxymoron), there is just the future.

    Len Horridge · 30 Sept 20205 min read
    To be brutally frank!
    People Development

    To be brutally frank!

    It was 2005, by which time I had been an adviser for over 20 years, when my Regional Director approached me to say there was a vacancy for a T&C Supervisor and would I like consider it.

    Derek Davies · 30 Sept 20206 min read
    Time to take ‘you’ to the next level!
    People Development

    Time to take ‘you’ to the next level!

    We know the story: you are amazing at your job, you excel in your work and you are a true team player! You are trusted to work by yourself and, best of all, if anything needs doing – they give it to you.

    Michelle Hoskin · 30 Sept 20206 min read
    Apprenticeships: Lessons from the private sector
    People Development

    Apprenticeships: Lessons from the private sector

    A recent letter signed by a group of 50 cross-bench MPs highlighted the lessons the public sector could learn from their private sector colleagues. And one of these lessons is around apprenticeships. The private sector collections Industry has long since led the way on issues such as vulnerability and treating customers fairly (TCF).

    Fiona Macaskill · 30 Sept 20205 min read
    Zoom tips for interactive training workshops
    People Development

    Zoom tips for interactive training workshops

    Paul uses Zoom every day for his interactive training workshops and now shares with you 50 top tips to ensure collaboration and success with your groups Zoom tips: Breakout Bonanzas – Syndicate Groups Rule OK!

    Paul.Archer · 30 Jun 202012 min read
    Time to create the calm from the chaos!
    People Development

    Time to create the calm from the chaos!

    I think it is safe to say financial services have just experienced one of those moments in time that will go down in the history books! An endless collection of bedtime stories for the grandchildren for sure! Now, while financial services have come through this pretty unscathed (in the main!

    Michelle Hoskin · 30 Jun 202010 min read
    CSA Message: React, adapt and succeed
    People Development

    CSA Message: React, adapt and succeed

    With a country-wide lockdown in place, and businesses focused on adapting to new ways of working, you may be forgiven for thinking that training would be the last thing on people’s minds.

    Fiona Macaskill · 30 Jun 20205 min read
    Time for a change…The impact of Covid-19
    People Development

    Time for a change…The impact of Covid-19

    Recent research (yes, that’s still happening) shows that we know what we thought we always knew was, in fact, wrong, and the changes forced upon the world in the first half of 2020 will mean a radical re-think of how things are done and change the way we do things.

    Len Horridge · 30 Jun 20204 min read
    T&C – Immortal, invisible and wise
    People Development

    T&C – Immortal, invisible and wise

    Some of you will recognise these words form the hymn by Walter Chalmers Smith, who entitled his work “Immortal, invisible, God Only Wise”. Personally, I am not a particularly religious person, but I have heard this hymn sung a couple of times in the last year, so it has kind of stuck in my mind.

    Andy Snook · 30 Jun 20205 min read
    CPD for people working with regulation and development
    People Development

    CPD for people working with regulation and development

    In this article we introduce you to how we support CPD requirements for people working with people aspects of regulation and people development in UK financial services The FCA Handbook To begin with, did you know that If you were to print out the FCA handbook it would stand nearly 6 feet tall?

    admin · 29 Jun 20207 min read
    Intelligent Learning – time to explore the concept
    People Development

    Intelligent Learning – time to explore the concept

    In this article Vivek Dodd from Skillcast looks at the concept of Intelligent Learning. Ask any senior manager in your organisation how you can improve your corporate e-learning, and they’ll most likely say: “Just make it short and relevant!

    Vivek Dodd · 31 Mar 20204 min read
    How to migrate a face to face workshop to online
    People Development

    How to migrate a face to face workshop to online

    The London Underground strike in 2014, closed and severely restricted several lines. As a result, commuters changed their routes to accommodate the closed tracks. Curiously though, after the strike had finished, a fair few of these commuters didn’t revert to their previous path, preferring their new choice.

    Paul Archer · 31 Mar 20202 min read