Learnings from 2025
Did you know that we forget a huge amount of what we learn, and even…
Browsing: Ind. Focus
When the unexpected happens: Who keeps your business moving?
The Operational Case for Business Continuity and the Power of a Business Operations Executor™ At…
Building a future-ready workforce: Insights from recent roundtables
Over the past few weeks, I joined senior leaders from across the UK Finance membership…
Turning the tide on financial misinformation
Financial misinformation is no longer a fringe annoyance; it is a mainstream risk that increasingly…
Five crucial improvement areas for Consumer Duty compliance in Banking and Insurance
Financial pressure, complex claims and rising customer expectations are reshaping how banks and insurers operate.…
Mortgages and navigating the new era of lending
The mortgage market is changing fast. FCA reforms are rewriting the rules, and technology is…
Targeted Support …. But for whom?
‘We want to help consumers navigate their financial lives and plan for the long term.…
Breaking the silence: Overcoming consumer reluctance in debt recovery
The reluctance of consumers to engage with their debts is one of the most challenging…
Earnings Before Intelligence, Truth, Data, or Accuracy?
We may know what EBITDA means, but what it stand for? “Bullshit earnings” — that’s…
AI governance: Building trust and compliance in financial services
The financial services sector faces a unique challenge with AI adoption. While technology promises operational…