Professional exams: Why staff development is a strategic imperative for regulated firms
Introduction In the financial services sector, professional exams are more than a personal milestone. They…
Browsing: People Development
Speaking professionally to professional associations:How to make letters after your name translate into an enhanced profile
That’s quite a collection of letters after my name, and I hope reflects my enthusiasm…
The top 10 things to consider when hiring an operations manager
The top 10 things to consider when hiring an operations manager – and why it’s…
Maureen vs. the Machine
What Financial Advisers Must Learn Now My first job, way back in 1983, was as…
If they matter to your business, tell them before they’re halfway out the door
We’ve all been part of that sudden scramble. A client cancels their subscription – and…
The power of the pause
We move fast because we’re told fast is better, because we think being busy proves…
You should’ve gone to Specsavers
Euan was only eight and a Bredon Buzzards Junior Under-9s Rugby Team member. I was…
The unsung heroes, uncharted paths: It’s time to redefine career journeys in financial services
Building a business academy for financial Services Much has been sung about the virtuosity of…
Are we really transforming people?
In a world where leadership and learning are rapidly evolving, organisations must move fast to…
Investing in Collections Team training: A critical priority for financial services
In the heavily regulated world of financial services, we all know that compliance and customer…