226 articles

    People Development

    Browse all articles across people aspects of regulation and people development within UK financial services

    Personal development
    People Development

    Personal development

    There is a need for every employee involved in Training & Competence to go through a form of development in their working lives, to learn about the requirements of regulators, the systems specified by the firms that they work for, or for the required professional qualifications.

    Derek Davies · 1 Jul 20246 min read
    What your learning journey REALLY says about your culture
    People Development

    What your learning journey REALLY says about your culture

    As training professionals, we use learning journeys (or learning pathways) to bring together all the multifaceted activities needed to achieve a goal. As we know, the best learning journeys include a mix of theoretical knowledge, the acquisition of skills, as well as real world application to help individuals gain experience.

    Jane Pitt · 1 Jul 20245 min read
    Nurturing your journey: A soulful guide to flourishing in financial services
    People Development

    Nurturing your journey: A soulful guide to flourishing in financial services

    The magical profession of financial services, where dreams are woven and futures shaped, there exists a guiding light—a beacon of wisdom and compassion. Michelle Hoskin, who has been supporting advisers and planners for over 25 years in this dynamic realm, offers profound insights into the emotional depths of success.

    Michelle Hoskin · 1 Apr 20246 min read
    What skills are you passing on?
    People Development

    What skills are you passing on?

    There has been much talk in my house of late about the impact that Artificial Intelligence (AI) is potentially going to have on different jobs as our boys are considering their first steps into the working world.

    Jane Pitt · 1 Apr 20245 min read
    How apprenticeships are a win-win for learners and employers
    People Development

    How apprenticeships are a win-win for learners and employers

    “Businesses need new skills at a rate faster than I’ve ever seen before – which means they need to help their employees evolve via upskilling and internal mobility.

    Credit Service Association · 1 Apr 20244 min read
    Zoom new features
    People Development

    Zoom new features

    Whilst we were all sleeping or enjoying being with people in a real-world setting, Zoom has been busy bringing in some neat new features to take your online events to a new level. I’ve tried them out, so here’s my summary of five with a snippet of how I’ve used them. In no particular order.

    Paul Archer · 1 Apr 20243 min read
    The transformative impact of employee growth in financial planning
    People Development

    The transformative impact of employee growth in financial planning

    The Heart of Success In the ever-evolving landscape of financial planning, have you ever considered where the real cornerstone of success lies? It’s not just in the strategies we deploy or the technologies we embrace, but fundamentally, it’s within the people who drive these elements.

    Michelle Hoskin · 2 Jan 20245 min read
    Credit Services Association – a view from Learning and Development
    People Development

    Credit Services Association – a view from Learning and Development

    It is late 2023 as I write this piece intended to look ahead to our plans and priorities for the coming year, but in order to look forward I am first finding myself looking back at the previous 12 months.

    Fiona Macaskill · 2 Jan 20244 min read
    Why professional development in financial services is vital
    People Development

    Why professional development in financial services is vital

    Ah, the worlds of regulatory learning and professional development—both vital, yet profoundly distinct, for individuals and businesses in financial services. Imagine a ship sailing through turbulent waters; regulatory learning is your compass and map, setting your course and ensuring you don’t veer off into dangerous territory.

    Michelle Hoskin · 1 Oct 20235 min read
    Traits of a self-directed learner
    People Development

    Traits of a self-directed learner

    What do Bill Gates, Mark Zuckerberg, and I have in common? We’re all self-directed learners. I’ve proudly been a self-directed learner since 1994, when I realised that no employer of mine was ever going to provide me with the training and development that I needed to make a success of my fledgeling career.

    Paul Archer · 1 Oct 20235 min read
    The importance of psychological safety for the neurodiverse
    People Development

    The importance of psychological safety for the neurodiverse

    Think back to when you were learning to drive. I know, I know for some of us that is a while ago, so if you are at that age, it may be easier to think instead about teaching a younger person to drive. We’ve been doing this recently with our eldest son.

    Jane Pitt · 1 Oct 20237 min read
    Boost recruitment, retention and development through training
    People Development

    Boost recruitment, retention and development through training

    Here at the Credit Services Association (CSA) we have always been committed to supporting our members and their workforce with their training and development needs.

    Credit Service Association · 1 Oct 20234 min read