
The beauty of stress
(We wanted to call this “the joy of stress” but our solicitors said no…) You like to be stressed? We mentioned that last time.
Browse all articles across people aspects of regulation and people development within UK financial services

(We wanted to call this “the joy of stress” but our solicitors said no…) You like to be stressed? We mentioned that last time.

This article is intended to answer one key question: what must senior managers and the leaders of businesses do to demonstrate they are competent for the role, and remain so? This is a far from easy question to answer. To compound this, there is often some complacency – senior managers may well believe that ‘competence’

Training is teaching either yourself or others, and generally evolves either from identifying one’s own needs or those of others, or from a pre-planned program of delivery. Its aim is to improve skills and knowledge that relate to specific competencies.

It’s a question that is often posed but rarely answered – what do learners and L&D Managers really want? In recent years, the debate seems to have intensified with the emergence of Gen X, Gen Y and the Millennials. Now the next in line is Gen Z, tagged as the ‘Homeland’ generation.

Why should I create video? Before I start showing you the how to create great video, let me share with you why you ought to be doing this. Firstly I believe that all trainers, be they corporate or self-employed, should be technically capable of using the internet to aid learning and development.

What if T&C stood for ‘Training and Coaching’, would we be any further forward? And instead of a ‘regime’ we had a ‘routine’, would this make it appear less Big Brother and more Best Practice? So that’s all agreed then, from now on T&C will be known as a ‘Training and Coaching routine’!

We do Time Management courses (why do these articles always start with a sales pitch?) and, to be honest, we could save people the 3-4 hours we spend training and how best to manage time and get it over with in a few minutes, which would be the opposite of ironic.

The time had come around again; time to update the CV following the end of another successful contract.

Nick Smith from EAM Consulting looks at the key differences between criterion and norm-referenced tests and when to use which type.

The science of one to ones Below is the flowchart with all the tools that you need to run a performance based one to one with your sales people. One to ones normally occur monthly in most inside sales led businesses but they can be run more often if desired and the situation requires.