166 articles

    Opinion & Insight

    Browse all articles across people aspects of regulation and people development within UK financial services

    Why CPD is here to stay
    Opinion & Insight

    Why CPD is here to stay

    Just occasionally it’s good to remind ourselves why something is important and CPD is one of those things which makes it easy to forget how important it is: why is CPD important?

    John Reynolds · 1 Jul 20225 min read
    FCA requirements – Supporting mortgage customers in financial difficulty
    Opinion & Insight

    FCA requirements – Supporting mortgage customers in financial difficulty

    In my last column I focused on the FCA’s Dear CEO letter to Retail Mortgage Lenders and the three key topics the FCA instructed them to consider: supporting customers in financial difficulty, managing maturing interest only mortgages and responsible lending.

    Nick Baxter · 1 Jul 20224 min read
    Are investment pathways doing any good?
    Opinion & Insight

    Are investment pathways doing any good?

    My laptop stopped connecting to local networks last week. It turned out that I had loaded so much anti-virus software that I’d confused it into blocking perfectly friendly services. Sometimes you can have too much protection. I was reminded of my dysfunctional laptop when reading a recent article by Fiona Tait in the Actuarial Post.

    Henry Tapper · 1 Jul 20225 min read
    FCA strategy for retail mortgages
    Opinion & Insight

    FCA strategy for retail mortgages

    While FCA Dear CEO letters are usually targeted at a particular type of regulated firm, they should always be of interest to similar firm types in any connected sector. The recent FCA letter to Retail Mortgage Lenders [‘RMLs’] is no exception.

    Nick Baxter · 1 Apr 20223 min read
    Annual allowance -It’s that time of year
    Opinion & Insight

    Annual allowance -It’s that time of year

    This is the time of year, when clients invariably ask how much can I pay into my pension? This has become an increasingly difficult problem, due to the changes in legislation in respect of tapering of the annual allowance.

    Peter Lawlor · 1 Apr 20224 min read
    Managing difficult conversations
    Opinion & Insight

    Managing difficult conversations

    There will always be times in our lives where we are faced with conversations that we anticipate will be difficult. Whether in our personal or professional lives, we all tend to put off difficult conversations because of the intensity and complexity of the emotions they tend to evoke.

    Nikki Bennett · 1 Apr 20223 min read
    Financial Advisers – How to become the best at what you do
    Opinion & Insight

    Financial Advisers – How to become the best at what you do

    How do you become the best at what you do? Here at Expert Pensions, we’ve been delving deep into critical skills and how these skills will help you develop your thinking, your advice, and your business.

    Gayle Conway · 1 Jan 20224 min read
    A new angle on learning
    Opinion & Insight

    A new angle on learning

    Admit it, company mandated training is something none of us look forward to. Being told to do something as part of a tick-box exercise doesn’t fill us with the motivation to sit up and take notice. As a whole, many people don’t understand the value of continual learning and development.

    Nikki Bennett · 1 Jan 20222 min read
    Why the State Pension Age is under review (and how this explains higher taxes)
    Opinion & Insight

    Why the State Pension Age is under review (and how this explains higher taxes)

    The DWP is looking again at the state pension age which it last reviewed with the help of John Cridland six years ago. The reason for the review is to look both at how long we live and work. Cridland determined that the state pension should target providing income for a third of our lives.

    Henry Tapper · 1 Jan 20224 min read
    FCA and PRA fines highlight key areas for concern
    Opinion & Insight

    FCA and PRA fines highlight key areas for concern

    The value of FCA and PRA fines never ceases to amaze me. The end of year tally has never been anything but eyewatering and 2021 is no different. Without taking into account any early settlement discount, FCA fines in 2021 exceeded half a billion pounds, with half that amount being levied in a criminal Court.

    Nick Baxter · 1 Jan 20223 min read
    FCA expectations
    Opinion & Insight

    FCA expectations

    The FCA recently published a ‘Dear Board of Directors’ portfolio strategy letter’ to all firms who outsource to third party mortgage administrators and to third party administrator firms. It set out the FCA’s concerns in respect of key risks posed to customers and detailed how firms should address and mitigate those risks.

    Nick Baxter · 1 Oct 20213 min read
    How “value for money” is taking over from “cost and charges”
    Opinion & Insight

    How “value for money” is taking over from “cost and charges”

    The financial services industry is now better understood for the transparency shed by consumerists such as Dr Chris Sier on the costs and charges we pay for the funds, platforms and policies into which consumers invest.

    Henry Tapper · 1 Oct 20214 min read