Opinion & Insight
Fair and effective markets
I think it’s fair to say that there is definitely a change in the approach to the supervision of firms previously almost untouched by regulation.
Julia Kirkland · 20 Aug 20153 min read
166 articles
Opinion & Insight
Browse all articles across people aspects of regulation and people development within UK financial services
Opinion & Insight
Act now: save time before it’s too late!
One of the most popular one-day training workshops my firm offers is one entitled simply Time Management. A first, and perhaps slightly obvious, thing to say about time management is that time itself cannot be managed. Not without getting Stephen Hawking and the folks at NASA and CERN involved.
Ian Jerrum · 17 Aug 20153 min read
Opinion & Insight
Death benefits (before and after aged 75)
This is the biggest area of change post-6 April 2015. There could be two BCE’s (Benefit Crystallisation Events) where death benefits will be tested: BCE 7: Where a lump sum is paid on the death of the member before/after age 75 BCE 5C&D: These are new benefit crystallisation events.
John Reynolds · 29 May 20154 min read
Opinion & Insight
Mortgage fraud – watch out for ‘first party’ fraud as mortgage prisoners become more desperate
The recently released annual fraud report by Experian shows that, yet again, mortgage fraud topped the ‘detected fraud’ list across all financial products. The report showed that in Q4 of 2014 there were 84 detected cases per 10,000. Such a figure may seem low.
Nick Baxter · 25 May 20153 min read
Opinion & Insight
The Spectre of MiFID II
January 2017 seems like a long way away at the moment, we have two Christmases, another royal baby and the rugby world cup before then. All very important events depending on your interests, however, how are you preparing for MiFID II and it implementation in January 2017?
Julia Kirkland · 19 May 20153 min read
Opinion & Insight
Leaders in the making?
My firm can and does teach people how to be good leaders; but leadership is one of those areas where it’s sometimes hard to separate the roles of nature and nurture. Effective leadership requires not just technical knowledge and understanding, not even the acquisition of a specific set of communicable skills.
Ian Jerrum · 14 May 20153 min read
Opinion & Insight
Pension for a new future
The taxation of pensions act 2014 has been laid before us. It received royal assent on 17 December 2014 and outlines changes that will impact every single one of your clients; and some very much more than others. And some very soon.
John Reynolds · 26 Feb 20152 min read
Opinion & Insight
Complaints- who wants them!
I have worked for many regulated firms. I have never felt that any of the firms fully and satisfactorily made a cultural shift in dealing with complaints from the traditional defensive approach to a marketer’s holy grail of using complaints to implement continual constructive product improvement.
Nick Baxter · 23 Feb 20153 min read
Opinion & Insight
People risk – the biggest Conduct Risk?
Who would have thought that December 2014 would be so busy? To be honest 2014 has been a blur with the blizzard of regulator announcements and new businesses coming under the wing of the FCA. The PRA have, from our experience also been very busy with visits.
Julia Kirkland · 18 Feb 20152 min read
Opinion & Insight
New insights on anti-bribery and corruption regulation in the insurance broking market
The Financial Conduct Authority (FCA) recently published a report on the outcome of its thematic review of wholesale insurance intermediaries, ‘Managing bribery and corruption risk in commercial insurance broking’ (TR14/17).
Ian Jerrum · 10 Feb 20153 min read
