Browse all articles across people aspects of regulation and people development within UK financial services
The best thing about the Pensions Regulator’s Duties Checker is the process. “Follow the five steps and you will be able to sign your declaration of compliance and that’s it- auto-enrolment sorted”. Well if only it was that simple.
It was late November, dark and the eighties. I knocked on the door and was immediately welcomed in, offered a cup of tea and sat on the sofa. I’d never met them before, although they were expecting me and I wore a suit.
Some would regard the topic of professionalism & ethics in financial services as something of an oxymoron in a similar league as military intelligence.
As someone invited to sit on the Financial Advice Market Review (FAMR) Expert Panel, I have personally been surprised by early reaction to the publication by HM Treasury of the Final Report on 14 March. Firstly, it’s worth clarifying that the Expert Panel was not responsible for the final report.
With the 10 year anniversary of the global financial crisis in sight, there is a swathe of new regulations around the world demanding employers to increasingly demonstrate the knowledge and competency of their staff.
The point about artificial intelligence is that it is artificial. Were we to replicate human intelligence we would have to build in the bias’ that make us ‘moral’. By moral, I mean concerned with the principles of right and wrong behaviour.
As stated in the FCA’s Business Plan for 2016/17 their statutory objectives haven’t changed and they continue to talk about planning around risks so they can adopt a proactive approach which creates ‘constructive deterrence’. So can we expect more of the same?
The UK’s settlement system CREST turns 20 this year. How did it evolve and what has it achieved? Republished with permission from the Chartered Institute for Securities and Investment (CISI).
The FCA Business Plan 2016/17 is the fourth since the inception of the FCA. The Plan once again highlights the fundamental objectives that are at the heart of the FCA mission namely; appropriate levels of consumer protection, securing and improving the integrity of the UK financial system and promoting effective competition in the interests of…
Games and gamification aren’t going away. It has gone beyond the point where serious games are just another fashionable hot topic for the training cognoscenti to gossip about, soon to go the way of Google Glass or Second Life. This time there is a real, underlying trend that is going to impact on training.
February saw the launch of the FCA’s project looking at the challenges facing the Financial Services sector in meeting the needs of older consumers, with a plan to publish a series of recommendations in 2017.
My first weekend job was working for Woolworths in the mid-1980s. It was a perfect job for a teenager in a small Cumbrian town, being the only retail outlet in the town that sold music. Its ongoing drive to focus on customer service made it also a great job to temper teenage arrogance and selfishness.
