Browse all articles across people aspects of regulation and people development within UK financial services
While the arguments about the abolition of commission for auto-enrolment pensions (from April 2016) are clear-cut, the fate of policies which aren’t used for auto-enrolment – isn’t. This is particularly the case for commission based occupational pension schemes.
I can’t tell you how many times I have heard a regulated salesperson say that they have been held back by regulation and compliance from having a natural conversation with their customer.
Two years since the Retail Distribution Review shook up the way individuals pay for financial advice, can it be considered a success? S&IR Consultant Editor Andrew Davis delivers the report card At the end of 2012, the market for retail financial advice underwent long-awaited reform in the shape of the Retail Distribution Review (RDR).
The reaction to the pension changes George Osborne announced in his 2014 budget was initially one of surprise, both at the scope of the changes and the timetable for their implementation.
Games and gamification are the fastest growth areas in T&C training as firms unlock how game qualities such as problem solving, in-play feedback, rewards, leaderboards and play can bring about a more engaging, memorable and enduring learning experience. Peter Phillips, Unicorn Training CEO, looks at the gamification of compliance training.
When my credit card provider telephoned me some weeks ago, it was not entirely a surprise. I had, after all, contacted my provider just days earlier both by telephone and by post to alert them to an erroneous (though not fraudulent) charge that had appeared on my most recent statement.
My last article looked at the issues around evaluating a T&C scheme for advisers and came to the conclusion that the business plan has to be at the centre of the scheme. If the business knows what it is trying to achieve then personal development can focus on those objectives.
There has been a considerable amount of noise recently around the issue of Apprenticeships, and deservedly so. Something that was once the preserve of industries coaching young men and women to master a particular ‘trade’ or ‘craft’ has long since evolved into schemes that are more comprehensive and inclusive, and embracing the professions.
