Five crucial improvement areas for Consumer Duty compliance in Banking and Insurance
Financial pressure, complex claims and rising customer expectations are reshaping how banks and insurers operate.…
Author Jamie Hunter
Jamie Hunter
Jamie Hunter is Chief Operating Officer at Aveni.ai. He spent 13 years in the investment industry and latterly was Head of Business Partnering and Planning for Aberdeen Standard Investments.
“Trust Me, I’m Compliant”: Why compliance is critical to consumer confidence
In the world of financial advice, trust is everything. It brings clients through the door,…
The ascendency of the CRO – why Consumer Duty is revolutionising the role
Consumer Duty is driving positive change across Financial services; but with that comes challenge. Chief…