Managing conflicts of interest

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Date(s) - 05/12/2017
9:00 am - 1:00 pm



When & Where
7 July 2017 London
5 December 2017 London

Who should attend?
This course is suitable for directors, approved persons, managers and compliance officers..

 What are the outcomes of attending?

  • Defining a conflict of interest
  • Identifying potential conflicts of interest, for example:
    – Remuneration policies
    – Commission
    – Unfair inducements
    – Close links
    – Personal conflicts
    – Customer conflicts
    – Claims handling authorities
    – Inducements, including binding authorities, premium finance, etc
  • The FCA’s approach – why it is priority and what is expected of firms
  • Senior management responsibilities
  • Establishing components of a conflicts of interest risk management strategy to manage potential conflicts
  • Action planning.

Learning outcomes

By the end of the course you will be able to:

  • Explain what a conflict of interest is
  • Recognise actual and potential conflicts of interest
  • Explain the FCA approach to conflicts of interest
  • Describe the implications within the delegate’s firm – policies, education, recording and management
  • Identify the range of conflicts of interest that general insurance firms are exposed to
  • Plan the next steps required within the delegate’s firm.

Who is running the workshop?

What have previous delegates said about this workshop?  

 How much does it cost?
£150 members
£170 non-members

How do I book?
For bookings, enquiries and updates visit or call customer service 0208 989 8464

To discuss technical, in-house  and bespoke courses contact Face-to-Face Training on 0207 391 1133 or email


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