Pragmatic and practical or disparate and dangerous? The opportunities and perils of SMCR

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Like many of you reading this, I have been doing the rounds at several SMCR  events focused on the extension of the Senior Managers and Certification Regimes of late and have picked up (as well as delivered) some useful insights into the good and the bad experiences across the banking sector and the similarities or otherwise of the effect it will have on the wider market. I thought it would be useful to pull some of…

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With a 20+ year history of delivering market leading solutions for T&C, Quality checking and Complaints Management, Worksmart are constantly monitoring the regulatory landscape and evolving our offering to meet the demands of the Financial Services market. Our Head Office in Milton Keynes is home to a dedicated team of over 50 professionals, the majority of whom have a strong background in Financial Services, either customer or vendor side, together with many hundreds of man years of technical expertise. With products and solutions that are inherently flexible and can be implemented stand-alone or integrated to other Worksmart products and/or your existing or third party systems, we are well placed to help you meet your objectives and stay on the right side of the Regulator.

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